ACCURATE LATEST SERVICE-CLOUD-CONSULTANT TEST FORMAT | EASY TO STUDY AND PASS EXAM AT FIRST ATTEMPT & AUTHORITATIVE SERVICE-CLOUD-CONSULTANT: SALESFORCE CERTIFIED SERVICE CLOUD CONSULTANT

Accurate Latest Service-Cloud-Consultant Test Format | Easy To Study and Pass Exam at first attempt & Authoritative Service-Cloud-Consultant: Salesforce Certified Service cloud consultant

Accurate Latest Service-Cloud-Consultant Test Format | Easy To Study and Pass Exam at first attempt & Authoritative Service-Cloud-Consultant: Salesforce Certified Service cloud consultant

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The Salesforce Service-Cloud-Consultant certification exam has grown in popularity in today's modern Salesforce era. Success in the Service-Cloud-Consultant exam gives aspirants the chance to upskill and remain competitive in the challanging job market. Those who successfully crack the Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) test prove to their employers that they are skilled enough to get well-paying jobs and promotions. TestkingPDF is aware that preparing with invalid Salesforce Service-Cloud-Consultant Exam Questions wastes money and time.

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Quiz 2025 Service-Cloud-Consultant: Latest Salesforce Certified Service cloud consultant Test Format

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Salesforce Service-Cloud-Consultant certification is designed for professionals who want to demonstrate their expertise in the configuration and implementation of Salesforce Service Cloud. Salesforce Certified Service cloud consultant certification exam is intended for individuals who have experience in the Service Cloud domain and are looking to validate their skills and knowledge in the field. The Salesforce Service-Cloud-Consultant certification is a globally recognized credential that can help professionals to enhance their career prospects and open up new job opportunities.

Salesforce Service-Cloud-Consultant Certification Exam is designed to test a candidate's knowledge and skills in various areas such as Service Cloud Solution Design, Service Cloud Implementation, Integration and Data Management, Service Cloud Analytics and Reporting, Service Cloud Maintenance, and more. Salesforce Certified Service cloud consultant certification exam requires a thorough understanding of the Salesforce platform and its various features and functionalities, as well as best practices for implementing and managing Service Cloud solutions.

Salesforce Certified Service cloud consultant Sample Questions (Q169-Q174):

NEW QUESTION # 169
Universal Containers has implemented Service Cloud in its call center and wants to integrate it with its existing telephony system. All members of staff use a standard build for desktop computers and the IT department has indicated that they are unable to produce a custom desktop build for the call center staff.
Which solution should a consultant recommend?

  • A. Implement an adapter using the Telephony API.
  • B. Move to a cloud -based telephony system.
  • C. Build an adapter using the telephony vendor's toolkit.
  • D. Implement an adapter built on Open CTI.

Answer: D


NEW QUESTION # 170
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?

  • A. Articles appearing in the Knowledge sidebar
  • B. Knowledge articles attached to the case
  • C. Products and assets associated to the case
  • D. Contract details related to the entitlement

Answer: B


NEW QUESTION # 171
Universal Containers (UC) wants to schedule for repair service when an agent is unable to solve the customer's problem via the call center.
What functionality should a consultant recommend to satisfy the UC's need?

  • A. Mobile Connect
  • B. Contact Request
  • C. omni Channel
  • D. Field Service

Answer: D


NEW QUESTION # 172
Universal Containers needs to customize Salesforce to improve its Support Agents' experience so they can
work more efficiently.
Which two features requires Service Cloud?

  • A. Unique page layouts for each Case Record Type
  • B. Access to Knowledge Articles
  • C. Open multiple case records as tabs and sub tabs
  • D. Utility Bar

Answer: A,B


NEW QUESTION # 173
universal containers wants to schedule technicians for repair services when an agent is unable to solve customer problem via call center

  • A. Contact Requests
  • B. field service
  • C. Mobile connect
  • D. Omni channel

Answer: B


NEW QUESTION # 174
......

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